Reliable Exporter of High Quality Used Japanese Cars Since 1991

Frequently Asked Questions

• Q
   What languages do you speak? +
• A
    Our team Is always ready to support you in 4 languages (English, Japanese, Hindi & Urdu).
• Q
   What kind of payment methods do you accept? +
• A
   All payment modes accepted like TT (Telegraphic Transfer), LC (Letter of Crredit) and Paypal. Make sure your deposit the payment in our Japan Bank account only. Kindly confirm us the bank information prior to payment to avoid any inconvenience.
• Q
   I found a vehicle I like on your website, what should I do next? +
• A
   After choosing your vehicle, you have 4 options to proceed.
  1. Contact us or send us a message on Whatsapp/Viber or Line at +81-80-2358-9384 with vehicle id.
  2. Make a direct free inquiry from our website and wait for a call/message from us.
  3. Submit contact us form with your required vehicle details.
  4. You may chat via Facebook or Live Chat on our website, we will assist you with our best services.
  Feel free to contact us anytime.
• Q
   What currency are the prices displayed in?+
• A
   All prices displayed are in USD (US Dollars), you can also choose from four different prices (JPY, EUR, GBP, and USD)
• Q
   This is my first time buying a car from Japan. How should I start?+
• A
   If this is your first time buying a used car from Japan, We suggest that you first check with your local agent regarding the import tax and regulations. If you are certain that the car you want can be imported to your country and accept full responsibility regarding the import regulations, Please Contact us or send us a message on whatsapp at
  +81-80-2358-9384 with your best offer. Alternatively you can also make a free inquiry from our Website.
• Q
   How do I pay the invoice? +
• A
   After we have agreed on the price, we will send you a pro-forma invoice.
  
  To pay this invoice, please proceed to your bank of choice and make a wire transfer, once you have completed the wire transfer at your bank, you will then receive a TT copy (Telegraphic Transfer Copy) as proof of your remittance.
  Please send this TT copy to us through email or send us a whatsapp message at +81-80-2358-9384 , so we could confirm your payment.
  
• Q
   What is a TT copy?+
• A
   TT Copy or Telegraphic Transfer Copy is a document provided by the bank after making a wire transfer/remittance. This document serves as a proof of your remittance to us (the receiving party)
• Q
   Are there left-hand-drive cars available at the Auction?+
• A
    In Japan, it is allowed to drive a "Left hand drive" or "Right hand drive" vehicle. Because of this, There are plenty of left hand drive car enthusiasts in Japan who often buy and sell their left hand drive vehicles! There are several left hand drive cars available such as Mercedes Benz, BMW, Volkswagen, Porsche, and Audi left hand drive in the Japanese Car Auction. Take a look for yourself!
• Q
   How does the JapanCarInfo Car auction work?+
• A
    Unlike other auction companies which charge money just to see the auction, we offer this tool for FREE until you have chosen your car and decide on a bid.
  
  The Auction steps is as follows:
  1. Choose a car from the auction here - Access the Car Auction
  2. Make a refundable security deposit (Based on the amount you are going to bid)
  3. Set a maximum Bid Budget
  4. We will bid on your Behalf
  5. On successful bid, we will be sending you an invoice which must be paid within 2 business days.